Building our first Voice AI prototype
Good news! We are making good progress with our Voice AI prototype and so we are currently experimenting with several augmentation ideas.
CLINQ provides you with AI-enhanced telephony that automatically completes important tasks during calls, minimizing your wrap-up time.
With our “Action Cards”, you no longer have to wait for your calls to be processed. Everything happens automatically.
If a date is mentioned during a call, you will see an Action Card in the interface and with which you can decide whether CLINQ should create an event in your Google Calendar. If you already have an appointment at that time, you will be offered an alternative.
If a location is mentioned during a call, you will see the position in Google Maps in the CLINQ interface. The Action Card also shows you the distance and the travel time to the location.
The software understands various keywords and makes notes of them. For example, if you mention in a meeting that you should bring a notebook to the meeting, a note is created and will be displayed later in the call summary.
CLINQ transcribes your calls and uses your predefined
buzzwords to automate your wrap-up tasks.
Real Estate Employee
1:21 min.
Good news! We are making good progress with our Voice AI prototype and so we are currently experimenting with several augmentation ideas.
Since the last pivot, i.e. a fundamental strategic change of the product, we have been concentrating on reducing the pre- and post-processing time of sales calls to zero using Artificial Intelligence.
At CLINQ, we are working on a new VUI – a cloud-phone which augments the conversation of its users. We’ve conducted various usability tests and this is what we learned.
In the fields of Sales, Service and Marketing, personal conversation with customers is crucial. The big question is: How can you manage to keep track of all the important information during a phone call without being so distracted by it that you miss important things. Good news! We have an idea for you!
We believe that person to person communication will not be replaced by person to AI communication in the near future.
In this series of blog posts I will gradually introduce some sources that have helped and still help me to better understand the topic and to acquire basic knowledge. So, here we go!
