Along product information we share insights about A.I., Machine Learning and Voice UI
Good news! We are making good progress with our Voice AI prototype and so we are currently experimenting with several augmentation ideas.
Since the last pivot, i.e. a fundamental strategic change of the product, we have been concentrating on reducing the pre- and post-processing time of sales calls to zero using Artificial Intelligence.
At CLINQ, we are working on a new VUI – a cloud-phone which augments the conversation of its users. We’ve conducted various usability tests and this is what we learned.
In the fields of Sales, Service and Marketing, personal conversation with customers is crucial. The big question is: How can you manage to keep track of all the important information during a phone call without being so distracted by it that you miss important things. Good news! We have an idea for you!
We believe that person to person communication will not be replaced by person to AI communication in the near future.
In this series of blog posts I will gradually introduce some sources that have helped and still help me to better understand the topic and to acquire basic knowledge. So, here we go!